SJM Consulting Services is your process implementation and promotion partner, helping you create a more empathetic organizational culture and profit from it… FAST! Our founder, Shannon's passion for journalism started at age 15. She went on to sharpen her skills in storytelling as an editor for newspapers, lifestyle magazines, and the association press. Shannon has served in diverse industries learning the ropes and examining them from the inside leading to meaningful organizational change. 

Those industries include…

• Military:  Logistics, Unit Trainer, Customer Service

• Foodservice: Server

• Early Childhood Education: Teacher

• Insurance: Licensed 220 Agent + Underwriter

• Environmental Services: Territory Manager, Sales

• Publishing: Reporter, Newspaper, Magazine, Newspaper, Editor + Interactive Sales Specialist, Association Press Publishing and Services

• Marketing: Agency, Sales Executive Multi-family Property Management Marketing Director

• Property Management: Defined, developed, promoted, and collaborated with multiple property management, construction, agency partners, and investors to build, lease-up, and sell two apartment communities valued at $110M representing the two largest real estate sales in North Central Florida in 2022
  
  

Motivated by the issues she saw in all industries' operations, and the belief that Marketing and Human Resources are integrally connected and transferrable to any sector, Shannon published her first book in the spring of 2023, "YOU HAVE ARRIVED, The Roadmap to Empathy Where Stories Light the Way.”

YOU HAVE ARRIVED contains inspiration, lessons, and the latest studies on workplace change and empathy in action. When it comes to organizational leadership. YOU HAVE ARRIVED is a must-read for any American in the C-Suite and anyone who works for corporate America who is struggling to understand why our country is so challenged by burnout. 

We offer discounted bulk orders of YOU HAVE ARRIVED to share with your managers and an interactive Master Mind taught by Shannon herself entitled The 5 Reasons Employees Quit (and what you can do to keep them).  

Her book and launch seminar serve as the ideal way to start the dialogue between leaders in your organization to uncover key touch-points and creative ways to inject empathy. Book your free consultation today!